Welcome to the CPSI 2020 reVISION virtual conference. All times are EDT. 
Back To Schedule
Tuesday, June 16 • 9:00am - 10:30am
Everything Speaks: Designing Touchpoints for Engaging Experiences

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Going meta, let's dig into how the core components of experience design can help you create memorable, meaningful experiences in any situation through co-creation exercises and immediate practical application. We'll explore how people can move through anticipation, participation, and reflection in a carefully designed way for maximum engagement.

What will you learn or experience as a result of this program or session?
  • Gain a thorough understanding of touchpoints from dinner parties to conference events. 
  • Gain an understanding of the key components of experience design.
  • Co-create an experience based on experience design criteria.
How might the content of this program or session change your perceptions, habits, ways of working, or view on the world?
  • You will take more notice of how “everything speaks”. 
  • You will be able to spot points of friction in possible experiences. 
  • You will gain a more holistic view of what makes a great, memorable experience.
How might you apply what you learn or experience in this program or session?
  • Can be applied to dinner parties to conference events. 
  • Can be applied to organizing any event or group experience. 
  • Can be applied to learning experiences.

avatar for Jamie Good

Jamie Good

Senior Learning Experience Designer, Enable Education Inc.
Jamie has been a facilitator for more than a decade and after attending CPSI in 2018, began integrating the CPS process into his work, design and life. In his current role, he is using the CPS process to help internally and with clients externally. Creativity is in Jamie’s blood... Read More →

Tuesday June 16, 2020 9:00am - 10:30am EDT